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#2 Industrial Park Road

Monmouth, IL 61462

Phone: 800-228-5993

Fax: 309-734-5338

info@wihhc.com

Serving Fulton, Hancock, Henderson, Henry, Knox, McDonough, Mercer, Schuyler, Rock Island, and Warren Counties.

Western Illinois Home Health Care

Western Illinois’ Trusted Source for Home Care and Supportive Services for Over 35 Years!

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From Our Blog

Copyright © 2014          Western Illinois Home Health Care, Inc.          All rights reserved

Full Service Provider

August 1, 2013

by Barb Byers

I hope you and your family had a wonderful summer! As I write this letter on the first day of August, it is a reminder to me that our summer is passing and we will be entering a new season of daily experiences and challenges. We were blessed with a July of unique weather for Illinois with mild temperatures, sunshine and no humidity. If you noticed, the flowers are especially beautiful this year, signaling this blessing given to us to enjoy.


Our summer has passed quickly for us here at our home care agency. Our consultant, Lynn, has completed her three-month stay with us and is headed back to Florida. We had a list of deliverables that we wanted Lynn, her Project Manager and their company to leave with us, and they finished all these projects and more. It was our first time to take on an endeavor like this, but we are delighted we did it. As I reflected on this experience, I re-read Robin Crow’s book, Jump and the Net Will Appear. Making an investment, taking a leap and having faith bring solid structure to our agency and prepare us for the challenges we face as health care continues to change and evolve.


Another summer project we worked on included enhancing our Senior Care Management program. I hope you caught Amanda Powell’s article on Senior Care Management in August’s Boomers and Beyond release. It is also available on our website. With our new program, Western Illinois Home Health Care is a pioneer in offering this service to our community. We not only help support seniors in their homes but also offer peace of mind to their loved ones who live far away and are often unable to provide their day-to-day needs. We have drawn upon our 30-plus years of experience, focusing on helping seniors with sudden changes in health and assisting them with the transition back home, providing proper support and guidance. We give support and relief to local children of seniors when the burden of care becomes overwhelming. Senior Care Management provides professional oversight and monitoring of care needs.


We are embarking on another venture this fall as we put into place technology that will electronically deliver information to us directly from our large staff of personal assistants on their work in our clients’ homes. The Illinois Department on Aging recently released their criteria for implementation of this technology to meet program specifications. We hope to gain efficiencies from this with the long-term goal of reduction in burdensome paperwork.


As an agency, we service a large group of Veterans and are proud of the work we do for them. Our staff gains emotional rewards from this group of Americans as they work to meet their home care and supportive needs. At our recent agency update, two local veteran advocates spoke to our staff on services available to Veterans. It was a suggestion by one of our Case Mangers to have them come and speak to us so that our service reaches out beyond the care we give and links with other services that will aide in supporting our Veterans.


Helping you and your loved loves maintain your health and independence at home gives our lives joy and meaning. We love what we do for you through our family-owned business, our family of employees and the communities we serve.


Barb Byers, MS, RN, is CEO/President for Western Illinois Home Health Care


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Dear Home Care Family,